Frequently Asked Questions

Buying a game is fast and easy. Simply browse our catalog or use the search bar to find the title you want.
Click “Buy Now” or add it to your cart. Then proceed to checkout, choose your preferred payment method, and complete the purchase.
Once the payment is confirmed, your activation key will be sent to your email — usually within seconds. You can also find it in your account under “My Orders.”

No, you can purchase as a guest.
However, we recommend creating an account — it allows you to track your orders, re-download keys at any time, get special offers, and receive loyalty rewards.

Yes. After a successful purchase, we send a confirmation email with your receipt and order details.
You can also view and download your receipts anytime in your account dashboard.

Yes — if the key has not been used or activated, we offer refunds within 14 days of purchase.
Unfortunately, once a key has been redeemed on its platform, it cannot be returned or refunded.
For more information, see our Refund Policy.

Yes! For selected upcoming titles, we offer pre-orders at discounted prices.
When available, you'll see a release date on the product page, and we’ll email you the key on or before launch day.
Still have questions?

Most of the time, you’ll receive your key instantly after your payment is confirmed.
On rare occasions, an order may require manual verification for security reasons — especially for new users or high-value orders — but we’ll notify you and it’s usually resolved within minutes.

Don’t worry — most keys are sent instantly to your email.
If it’s not in your inbox, please check your:

• Spam / Junk folder
• Promotions tab (for Gmail users)

Absolutely. At FriedKeys, we only work with official distributors and trusted partners.
Every key you purchase from us is 100% genuine, legal, and safe to activate.
No grey market, no surprises, no risk of your account being banned.

Some game keys are restricted to specific regions or countries.
We always display the Activation Region clearly on the product page, so you can verify that the key will work in your area before purchasing.
If your key is region-locked and doesn't match your location, it may not activate — so always double-check.

We sell game keys for the most popular platforms, including:

• Steam
• Epic Games Store
• Ubisoft Connect (Uplay)
• Origin
• Battle.net
• GOG
  Each product page clearly indicates the platform the key is for. Be sure to check this before purchasing.

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